Voicemail Delayed Delivery

By | October 27, 2021

The user misses a call and checks for a voicemail only to find none. The next day the voicemail finally shows up. The fix is to delete all the messages from the carrier’s system and start over. Start by using the mobile phone app to clear the messages from the phone. The messages will be moved to deleted where they can still be accessed. This should also pull the voicemail off of the carrier’s system. Next, verify that the mailbox is empty by calling the phone and entering the audible voicemail system. If any messages remail they will need to be deleted directly during the call. If any messages can not be deleted the carrier will need to be contacted.