Remote Desktop with Multiple Screens

By | March 20, 2020
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If your remote PC is running Windows 10, you can use multiple screens when you remote into the system. To enable this:

If you are connecting through a VPN from a PC

  1. On your local PC, go to Start and search for Remote Desktop and open it.
  2. Click Show Options (bottom) > Click on Display (Tab) > Select Use all my monitors for remote session, then connect.

If you are connecting through a VPN from a Mac

  1. In the Remote Desktop application, hover over the PC link you use to connect, then click the pencil icon to edit it.
  2. Click the Display tab and select: Use all monitors

If you are connecting through the support portal

  1. Login and Connect to your PC via Remote Desktop (not Take Control)
  2. If you are in full-screen mode, there is a blue bar at the top center of your screen. Click the double box icon on the right side of the blue bar

  3. Note the PC Address at the top left of the remote desktop window. i.e. 127.0.0.1:10866 The number after the colon changes every time you connect to the portal.

  4. On your local PC, go to the Start menu > search for Remote Desktop > open it
  5. Enter the address from step 2
  6. Click Show Options (bottom) > Click on Display (Tab) > Select Use all my monitors for remote session, then connect.

Both screens should now be showing the remote PC desktop.